Food Manager & Food Handler Certification
Frequently Asked Questions (FAQ)
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Food Manager Frequently Asked Questions
Yes. Our certification exam is powered by Learn2Serve, our online business partner for over 20 years. The certification we off is accredited by ANSI and the Conference for Food Protection (CFP)
A Food Handler usually helps prepare food and or serves food. A Food Manager is the person in charge or all food preparations and has much more food knowledge, training, and responsibilities than a food handler.
Yes. Just like Coke and Pepsi are brand names for cola, Servsafe, Learn2Serve, Prometric, and others are brand names for Food Manager Certification. When the exam is ANSI-CFP accredited, the certification is the same
Yes. The course and exam are 100% online. When you purchase the course and or exam, we will email you all of the instructions. The exam must be taken with an online proctor monitoring
Most people pass the exam on the first try. If you don't pass the first time, you may take it once again at no charge.
If you are not satisfied and would like a refund, send us a request within 72 hours of purchase. Here are the eligibility requirements you must meet:
Your purchase was made no more than 72 hours prior to your refund request.
You have NOT:
- Attempted any portion of a test or exam.
- Requested or been issued a certificate of completion.
- Completed 50% or more of the purchased course
- If you meet all of these criteria, submit your refund request in writing via email to [email protected] with a proof-of-purchase receipt and an explanation for why you are requesting a refund.
You can find more information about our refund policy here
It is valid for 5 years, However, some jurisdictions may have a shorter expiration time. Check with state, county, or city officials
Go to the Login Page and click on Forget Your Username or Forget Your Password
You may take the principles training course on those devices however, according to ANSI rules, you are required to have a laptop or desktop with a camera and microphone to take the proctored online exam.
NOTICE: Texans may take the DSHS Texas exam version on any device. If Texans take the ANSI version exam online, it must be on a laptop or desktop computer
Log back in Here and you can print a certificate of completion.
In most cases, Food Manager Renewal can be done by just taking and passing the exam. There are a few jurisdictions that require taking the course and exam both to be re-certified. Check with your local authorities. (Links are provided on your home state pages on this website for individual state regulations.
Food Handler Frequently Asked Questions
Yes. ServSafe, Learn2Serve and others who are ANAB accredited are all equal certifications.
The English and Spanish Learn2Serve Food Handler Certification Exam is accredited by ANAB #0975.
No. You must take the food Handler Course and Exam to be re-certified.
You can get a food handler permit at any age, but check with your local authority for the minimum age to use it
Yes. ANAB accreditation requires an exam. Everything in the exam is covered in the course. Note: Ohio does not have an exam
If you handle, prepare, or serve food, you must have it to prevent foodborne illness to the public as well as yourself
You can start and stop the course when you want and resume where you stopped. However, the exam must be finished once it is started.
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If you lose your Food Handler Certificate you can log in anytime to reprint it